Holidays

With countless online booking engines, “great deals,” and splashy brochures, booking a trip can be fun — and tricky. There are key things to know, and ways to avoid problems.

Problem with a trip? Your rights to cancel a holiday (or part, like a hotel reservation) hinge on the terms of your booking contract and reason for wanting to cancel.

Flight cancelled? Got "bumped"? You arrived but your luggage didn't? If something goes wrong when you fly to, from or within Canada, you have legal rights.