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Consumer + Money

Know your legal rights for consumer problems, money & debt problems, and issues with cars.

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Buying a used car: Be careful

Buying a used car: Be careful

Pro tip: Be careful buying a used car. The vehicle might have hidden defects or the seller might be dishonest. Learn what to watch for and how to avoid problems.

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Shaking hands on a sale of a vehicle
Buying a used car: The sale

Buying a used car: The sale

It’s true what they (lawyers!) say: “Get it in writing.” If you’re buying a used car, don’t do it on a handshake. Learn how the sale process works, and how to protect yourself.

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Man fixing flat tire
Problem with a used car

Problem with a used car

You bought a used car. Just days later, it broke down. Your mechanic says the problem will cost thousands to repair. What can you do? Learn your rights and steps you can take.

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Men discussing leasing a car
Leasing a car

Leasing a car

Leasing a vehicle is quite different from buying one. Leasing can offer lower monthly payments, but you typically spend more in the long run. Learn your rights if you lease.

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Mechanic pointing to car repair
Car repairs

Car repairs

Vehicle repairs can be complex and expensive. And the vehicle repair business isn’t tightly regulated by government. You can avoid or minimize problems with vehicle repairs by following these tips.

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Woman holding cellphone
Choosing a phone and phone plan

Choosing a phone and phone plan

Choosing a cellphone and plan can be a complicated process. Two-year contract or pay-as-you-go? Smartphone or basic flip phone? Individual or shared plan? It’s certainly tricky. Let’s dive in.

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Person buying phones
Negotiating with a cellphone provider

Negotiating with a cellphone provider

Canadian cellphone plans can be expensive. Customer service is labyrinthine. The whole experience is hardly a treat. But it can be different! Learn your rights and how to take action.

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Woman puzzled by phone
Problem with a cellphone or plan

Problem with a cellphone or plan

Your new cellphone doesn’t work as expected. Or your new phone plan isn’t what was promised. There are steps you can take to make this right.

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Woman on phone with clipboard
Cancel or switch your phone contract

Cancel or switch your phone contract

Sick and tired of your expensive phone provider? Sometimes it makes sense to switch; other times it’s best to wait it out. We’ll help point you in the right direction.

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Man on phone with bills in hand
Disputing a phone bill

Disputing a phone bill

You know what your monthly plan costs, so how come there’s a charge of $40 for “roaming”? And what’s this data overage fee? Get help disputing your phone bill.

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