Cellphones

Choosing a cellphone and plan can be a complicated process. Two-year contract or pay-as-you-go? Smartphone or basic flip phone? Individual or shared plan? It’s certainly tricky. Let’s dive in.

Canadian cellphone plans can be expensive. Customer service is labyrinthine. The whole experience is hardly a treat. But it can be different! Learn your rights and how to take action.

Your new cellphone doesn’t work as expected. Or your new phone plan isn’t what was promised. There are steps you can take to make this right.

Sick and tired of your expensive phone provider? Sometimes it makes sense to switch; other times it’s best to wait it out. We’ll help point you in the right direction.

You know what your monthly plan costs, so how come there’s a charge of $40 for “roaming”? And what’s this data overage fee? Get help disputing your phone bill.