Operated by: People's Law School mark People's Law School

Your rights when booking or taking a holiday, and how to solve problems.

Plane in flight above clouds
Booking a holiday

Booking a holiday

With countless online booking engines, “great deals,” and splashy brochures, booking a trip can be fun — and tricky. There are key things to know, and ways to avoid problems.

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Plane in flight overlaid against sign
Problem with a holiday

Problem with a holiday

Problem with a trip? Your rights to cancel a holiday (or part, like a hotel reservation) hinge on the terms of your booking contract and reason for wanting to cancel.

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Man waiting in airport, on the phone
Flight rights

Flight rights

Flight cancelled? Got "bumped"? You arrived but your luggage didn't? If something goes wrong when you fly to, from or within Canada, you have legal rights.

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