The basics of making a purchase
The basics of making a purchase
A cup of coffee. A bus ticket. A new big-screen TV. Another day, another purchase. Learn your rights and what to watch out for when buying things.
Making a purchase
Practical tips when buying things, whether in person or online.
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Fitness centres, yoga studios, and other “continuing service contracts”
Fitness centres, yoga studios, and other “continuing service contracts”
Thinking of joining a fitness centre or yoga studio? Or taking other ongoing classes? Special rules apply to these types of contracts. Learn about these arrangements, including how to get out of them if you're not happy.
Online shopping
Online shopping
It’s easier than ever to do all of your shopping online (even for toilet paper). Like any purchase, online shopping creates a contract, and you have rights.
Problem with a purchase
Problem with a purchase
The TV won’t turn on. That computer doesn’t have Wi-Fi. The blender doesn’t blend. The item broke. The salespeople lied. Don’t forget that you have rights. Let’s get after it.