HomeConsumer + MoneyConsumerCellphonesProblem with a cellphone or plan

Problem with a cellphone or plan

Woman puzzled by phone

Your new cellphone doesn’t work as expected. Or your new phone plan isn’t what was promised. There are steps you can take to make this right.

What you should know

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Who can help

  • This information applies to British Columbia, Canada
  • Reviewed for legal accuracy in January 2020
  • Time to read: 7 minutes

Reviewed for legal accuracy by

Dean Davison, Davison North Law

Dean Davison, Davison North Law

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This information from People’s Law School explains in a general way the law that applies in British Columbia, Canada. The information is not intended as legal advice. See our disclaimer.

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On Dial-A-Law

Dial-A-Law has more information on Cellphones in the section on Consumer.

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