Making a vehicle damage claim

Front bumper of car damaged with man sitting on the sidewalk holding his head after having been in an accident

If your car is damaged in an accident — or you damage someone else’s car — insurance may cover the damage. Learn the steps to make a vehicle damage claim.


On May 1, 2021 a law came into effect that changed how ICBC insurance works. A motor vehicle accident that occurs in BC after that date is covered by a new insurance model, called enhanced care. We're currently updating this content to reflect the changes. In the meantime, visit ICBC's website for details.

What you should know

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  • This information applies to British Columbia, Canada
  • Reviewed for legal accuracy in February 2019
  • Time to read: 6 minutes

Reviewed for legal accuracy by

Janet Mackinnon, ICBC and Krista Prockiw, ICBC

Janet Mackinnon, ICBC
Krista Prockiw, ICBC

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This information from People’s Law School explains in a general way the law that applies in British Columbia, Canada. The information is not intended as legal advice. See our disclaimer.


On Dial-A-Law

Dial-A-Law has more information on Car accidents in the section on Cars & getting around.

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